Bug: Computer names with non-English characters can cause checkout problems

• Version found: 1.0.1008.0
• Status: Open

This issue has been recorded in BioWare's internal tracking system. Reference number: 209942 -BryanDerksen

Description

One user was having a problem where whenever he checked something out it would get the red dot symbol indicating it was checked out to someone else, instead of the green dot, and he'd be unable to check it back in or edit it.

The problem existed because the name of the computer contained russian symbols. Each time he checked out some resource the properties window showed question marks in the check out status instead of the real computer name. So it was really checked out to someone else.

Workarounds

Changing the computer name to one containing only English characters made things work correctly.

Alternatively, you might try changing your Windows username, so it would coincide with the name shown in the toolset. Changing your display name under Accounts options in Control Panel will not be sufficient - you need to use Administrative Tools, although exact procedure depends on your version of Windows. For instructions on how to change your username in Windows XP, see this.

Language:	English  • русский